When employees know they’re being closely watched and monitored, it makes them feel micromanaged. But under different facts, another employer could find itself on the wrong side of the law.ĭrawback #2: It’s Terrible for Employee Morale This means CoStar may not have had the employee’s permission.īased on what’s been published so far, there doesn’t appear to be evidence that CoStar broke any laws when they supposedly monitored employees without their consent. Based on what’s been reported, at least some of the monitoring that CoStar allegedly did was done without the employee’s knowledge. It’s also possible that the employee must consent to being monitored. Yet a few states could have data or personal privacy laws that could make certain surveillance activities illegal.įor example, if the employer is recording the employee’s telephone calls, they may need the consent of everyone that’s on the call. This includes tracking them on GPS, watching them on camera, logging their keystrokes on a computer or recording their Internet activity. Generally speaking, it’s legal for employers to monitor their employees. Taking note of how long employees took for their breaks or were away from their desks.ĭrawback #1: It Could Have Legal Ramifications.Managers monitoring employees’ telephone calls, internal messages and their updates to the company database.Disciplining employees when they failed to answer a video call after three attempts.If asked why they called, the caller was to say that they were checking the performance of CoStar’s virtual private network. Members from CoStar’s IT department being ordered to make unscheduled video calls to employees to obtain information on how quickly the employee answered, whether they enabled their camera when picking up, where the employee was when they answered and what they were wearing.Examples of surveillance allegations by 29 former staffers in the Insider piece against CoStar include: And at least some of this monitoring of employees was supposedly done without their knowledge. CoStar was recently accused in an Insider investigation published on Februof spying on their remote employees, in addition to fostering an unpleasant work culture.
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